Report Suspected Cheating and Poor Behavior

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This article outlines the process for reporting suspected cheating and other poor player behavior.

Bungie takes the reports of suspected cheating very seriously.  We use these reports and our own tools to investigate players who may be manipulating network connections and other forms of cheating or violations of Bungie's Code of Conduct and Terms of Use. See below for more information about reporting suspected cheating and other forms of poor player behavior.

PLEASE NOTE! 

Posting the names of players on our forums whom you suspect of cheating is a violation of our Code of Conduct and may result in a forum ban. We do not want a witch hunt in case they're innocent, and our Security Team does not monitor our forums in any capacity. Players should use the contact form below to report any suspected cheating. 

What Qualifies as Cheating?

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For more information on what Bungie considers when investigating reports of cheating, see our Bungie Game Account Restrictions and Banning Policies article.

Game Account Restrictions and Banning Policies

Report Suspected Cheating Contact Form

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The most effective way to report a player is through the in-game system, as outlined in the "Report a Player" section. However, players who are unable to submit a report through the in-game system may fill out the Report Player Contact Form with the requested information.

Please be aware of the following prior to submitting a Contact Form:

  • If you are not confident that a player was cheating, please do not use this form.
  • Many things that may appear to involve cheating can be explained by other things, such as unintentional poor internet connectivity.
  • Abuse of this contact form, including fraudulent reports and submissions unrelated to cheating, may result in a restriction or ban on your account.
  • All contact form submissions are used for data collection purposes and to investigate potential player-facing issues. The form submissions are automatically sorted and are not guaranteed to be read or responded to by a Bungie employee.

The following items can be beneficial to investigations. Please provide them if you are able to:

  • Post-Game Carnage Report (PGCR)
  • Links to videos or screenshots of gameplay that showcases cheating
  • Other evidence that would indicate that a player is cheating

Submit Suspected Cheater Report

Reporting Other Player Behavior

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Players can use either in-game methods or Bungie.net to report poor behavior, malicious communications, or any content that breaks our Code of Conduct.

Code of Conduct 
 

Please see below for more information on how to report a player:


Marathon

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To report someone you recently played with or against:, go to the Social menu and click Recent Players. Click View Profile on player in question then Report Player. Enter your report details and then click submit.
  1. Go to the Social menu
  2. Click "Recent Players"
  3. Click "View Profile" on the player in question
  4. Choose the "Report Player" option
  5. Select the appropriate report reason
  6. Press the Submit button

Destiny 2

Report a Player from the RosterReport a Player from Last Played ActivityReport a Player on Bungie.netReport a Destiny 2 Clan
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Players can be reported during matches and other activities or shared spaces from the Roster area.
  1. Navigate to the Roster screen
    • Destiny 2: Open the Director and navigate to the Roster tab.
    • Destiny 1: Open the Character screen and navigate to the Roster tab.
  2. Select the player in question
  3. Open "Details"
  4. Choose the "Report Player" option
  5. Select the appropriate report reason
  6. Press the Submit button

Report Malicious Text or Voice Chat

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In-Game Text or Voice Chat:

To report a player violating our Code of Conduct in one of our game's Voice or Text Chat, follow the steps from the "Report Player from Roster" tab found in this section and choose the reporting reason "Abusive Chat" for text or "Verbal Abuse" for voice.

Platform Messages or Chat:

To report a player for malicious communications through a specific platform, please submit your report through one of the following links:

Discord Servers:

To report a player for malicious communications in one of our Discord servers, please react to the message with the boot emoji (sometimes called the women's boot) 👢.

Other Third-Party Services:

To report a player using a third-party communication service (such as WhatsApp), contact the service provider directly.

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